Avatar for Holly Co

Holly Co
Nanny
Rochester

View Profile

Message

2 stars

Not a great first impression

Reviewed

We arranged with Holly for her to pop around for an initial chat. She appeared polite and professional.
A couple of hours before she was due she messaged to cancel and asked if we could reschedule, this was absolutely fine by us so messaged back with our availability as requested.
Holly then replied a couple days later (after the day we suggested) saying she couldn’t now reschedule, which is also fine as we understand different commitments come up.

I was going to reply to say this is fine, but found she had turned her messaging off and there was a message to say we couldn’t view her profile, so guessing she had blocked us as her profile is still active when you search? .
I found this to be very odd behaviour as we had only exchanged 2 polite messages with her.
I couldn’t recommend Holly as we found her unreliable and it was a bit odd.

by Vic

Response from Holly Co
Responded

Hi Vicki,
I am sorry to hear you are not happy with the service you have received during the short time we spoke via messages.
As I explained in our messages, I was unfortunately unable to attend our arranged meet due an emergency that was out of my control.
Once again, I apologise for the inconvenience this caused.
Many thanks
Holly