Claire has looked after both of my children Marvin and Erykah-may. Both of my children have additional needs; Erykah-May is hearing impaired and has a number of allergies and Marvin is autistic and non-verbal until he was 4.

I was particularly nervous about leaving them both. As Marvin was non-verbal he communicated through Makaton this made it difficult for him to communicate with people. Claire made us feel so welcomed, nothing was too much trouble and she even learned some Makaton signing so Marvin could communicate with her. This really helped with Marvin's self-confidence as he could communicate with someone else outside of the family home.

Claire was also very thorough and thoughtful regarding Erykah-May's allergies. She is anaphylactic to nuts and this can make it very challenging when feeding her but nothing was too much trouble. She kept me up to date with how they were doing whilst in her care which helped me a lot so I knew what progress they had made.

Both of my children loved her stay with her and she was very attentive, informative and professional and I wouldn't hesitate to use her fabulous services again and would highly recommend her.

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• Communication