Our little boy Jan, now two, has been in Louise's care since the age of 8 months and he loved every single day of it. She is not only a very experienced childminder who beautifully balances educational play and having fun (lots of it in the fresh air), but is also very loving and caring, and really gave Jan a second home. I felt at ease the minute I met her. She made the whole process of getting back to work and settling Jan into a new routine so easy, she was very supportive. She's always been there for us, going often the extra mile. We feel very fortunate to have had her looking after Jan. She is an absolute star, I would highly recommend her!

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• Communication