Maureen looked after my daughter from just before she turned one until a few months after she turned two when we moved and sadly had to find a new childminder. Maureen was a great childminder and Amelie was very happy with her. I was anxious about going back to work and having to leave Amelie but I quickly felt reassured that she was being well looked after and enjoying her days. Maureen was friendly and welcoming and keen to find out all about Amelie so she could help her settle in as easily as possible. She wrote a wonderful diary every day so that I knew all about what Amelie had been doing. Amelie was cared for very well and her development was well supported by going out to various playgroups and other activities as well as having lots of toys and activities to do in the house. It felt like the home from home that I wanted to find. Maureen got to know Amelie so well and talked about her with genuine affection. Maureen was also very flexible and accommodating around mine and my husband’s working hours. I feel that we were really lucky to find Maureen and to have the peace of mind that came from knowing Amelie was being so well looked after.

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• Communication