Penny was the first babysitting experience we’ve had for our baby daughter (outside the family.) She was excellent throughout - she made a separate trip before the evening itself to meet our daughter (who warmed to her immediately) and arrived early on the evening she babysat for us. Her warm and extremely pleasant demeanour put us both at ease and she is a really reliable person; Penny kept us informed during the babysitting that all was well, as I requested. As a bonus, she was fully supportive of the cloth nappies we use on our daughter and this is very rare. I would not hesitate to use Penny for childcare in future.

• Overall
• Communication