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MyLittle
Nursery
Upminster

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1 stars

DO NOT RECOMMEND!

Reviewed

Please note previous reviews are from the old owners the new owners took over in 20 August 2020 you can find this on government house !!

This nursery has been a parent's worst nightmare! My baby left two months ago but she still cries fearing that the teacher will be at her new school and is only calmed down once we pull up to her new nursery and she realises she won't be.
While at this nursery she suffered severe dehydration and illness with other issues leading to the firing of one staff member. However, the woman who frightened her is still there and they refuse to investigate her fear. I even had a rat run over my foot during drop-off at the door and they allow children to go barefoot in a filthy garden despite a confirmed pest issue the other parents are still unaware of.
I raised complaints about the neglect and fear hoping for improvements. I ended up having to leave the nursery for my child's mental health leaving me a working mother without childcare. The nursery's response included lies I have proved false and deflections about staff disliking me which I was unaware of and was being taken out on my baby.

They have responded on my day nurseries that Ofsted have said they have found no issues which is lies they are looking in to this investigation as we speak. Its no benefit to me now to write this review except to protect other babies.

  • 1 stars Overall
  • 1 stars Setting
  • 1 stars Cleanliness
  • 1 stars Food
  • 1 stars Communication