When I went back to work full time my son went through some really bad experiences at a nursery he was attending. Luci came highly recommended by a few people I knew and when contacting her she was very efficient, she got back to me straight away answered the 1 million and 1 questions I had and it was clear that she was the right person to look after my son. From the moment they met he absolutely loved being with her, soon after that she took on my daughter for the school hols and although they are a handful when they're together she was superb with them. Now she has my children at holiday times but she is so much more than a childminder, she's more like family. My children absolutely adore her she's kind, caring and she's helped me through some really hard times, after the experience I had with the nursery It wasn't easy for me to leave my children with somebody elso but Luci was brill!!