We were lucky enough to have Ana look after our children for the past 4 years, initially just one child (aged 1-3) as part of a nanny share with another family and then latterly both of our children (aged 4 and 2) alongside Ana's own daughter. Ana has always taken great care of our children and we have loved having her as part of our family.
Ana has a very caring manner and genuinely loves her job as a Nanny which comes across in her interactions with children, not just the ones she looks after but those she knows from other playgroups etc. I had numerous other 'mum' friends who commented on her caring nature towards my children which was always lovely to hear.
Ana was organised and very pro-active at arranging activities for my children, including local playgroups, trips to the library, local farm, baking and craft at home and trips to museums in central London during school holidays. I was always 100% comfortable with Ana taking my children out and never had any reason to worry for their safety.
Ana always cooked good meals for the children and was very collaborative in her approach to discipline and routine etc. She always discussed with me if there were any behavioural issues and was excellent at communicating in a loving way when behaviour was inappropriate from the children. Her communication skills and attendance record were excellent.
We are going to miss Ana very much and any family would be lucky to have her!

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• Communication