Our son adores Hana. And as a parent, I can say the same. Even when things get complicated, she is always there for us.
Our son started when he was 12 months old and soon I could see how he's evolving to be this independent little human, curious about his surroundings, a little later he is now also chatting non-stop. Hana has plenty of experience in her field, this is reflected in the environment (craft corner, book corner, play corner, mud kitchen, etc) and I can see this from the photos I am sent on a monthly basis: playing dress-up (he is one cute pirate), spending lots of time outside, loads of fun and messy sensory activities, drawing, flashcards, to name a few. I also find it lovely that everything comes back clean (bottles, any containers if I decide to give some extra snacks), and also my son comes back clean: messy play is done in coverall aprons.
You can see that the child is overall looked after: no snotty noses, diaper cream is on in case of rashes, no dirty diapers on for hours, belly is always full (he only wants something small for dinner once back home).
Don't want to continue, as I will sound like a groupie, but as you can see from other reviews as well - we are just happy parents :)

• Overall
• Setting
• Cleanliness
• Food
• Communication