Melissa looked after my little boy from when he turned 14 months, right up until he turned 4. The care and support she gave him during this time was what you would expect from a family member. My boy would often run into her house each morning, as he felt so happy and comfortable there. He would always be involved in brilliant activities, and he is often asking to go back and see the whole family. I felt totally confident each time I left him that he was in the best hands. I cannot recommend Melissa enough, we are very sad that our time with her is now over.

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• Communication