Overall extremely disappointed with the level of professionalism provided by Mary. My family spent time with her to ensure this service would be a good fit, weeks past with positive visits/sessions and we believed our child was settling well as this is what we had been told. Mary cancelled our child care service completely via text, the evening before our child was to be cared for, without clear reasoning. We had no warning or time to prepare for this. This left us scrambling to find childcare for months during a difficult period until we found a permanent solution elsewhere.