We had to find a nanny at short notice to care for our 2 small children whilst we did a weeks trip abroad. As soon as I met Charmaine I knew that she would be great. She made sure that she met the kids on several occasions before the job started, understood their routines and what they liked and met their teachers. She was really well prepared, and extremely experienced. She messaged me everyday while we were away and made sure the children contacted their grandparents daily too. She did their after school learning with them, and maintained their routines. She also did their washing and ironing, which was a huge bonus. I would absolutely recommend Charmaine and we will definitely be asking for her again and ongoing. Kids are talking about her all the time, which is great. I am so pleased with how it all worked out.