I contacted Sian after receiving a new job that required immediate start. I wasn't 100% sure if my children needed minding due to waiting to hear back from preschool and if they could accommodate my change of days and hours.

In the end the preschool could accommodate my children but if they didn't I would have loved my children to be minded by Sian. You can tell from talking to her how lovely she is. I discussed my situation and potential needs with her and she was very fair, helpful, understanding and friendly.

I even contacted her over the weekend, in the evening too, and she still replied quickly.

Speaking to her eased my anxiety over leaving my children with a minder as this is something I haven't had to do before.

If I ever need help again Sian will 100% be my first point of call.

Thanks again Sian! You've been lovely and ever so helpful!

• Overall
• Communication