I have been looking after my grandson for 2 weeks, whilst his mum is recovering from an operation. This has included taking Charlie to and from his childcare with Sandra.

I was immediately struck by the warm welcome I was given and so pleased to see how happy Charlie was to be there. He entered the house totally at ease, engaged with the amazing selection of toys and happily waved goodbye. I was also delighted that she talked about hospitals and doctors in preparation for his mum's operation and he enjoyed playing with the doctor's set.

Sandra has kept in contact regularly during the day, giving brief updates which made me feel part of his day.

Charlie's social skills are pleasing and well developed and he plays well with the other children. He is learning a lot, with an impressive vocabulary and motor skills. I look forward to seeing what he will be able to do when I next see him.

Thank you Sandra.