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Nya Shelley
Childminder
Salford

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5 stars

Outstanding Childcare Service

Reviewed

I have been with this childcare provider since my son was 6 months and I cannot fault them on any level. I have recommended friends to them and they also have loved the family.

Nya-Shelley aka Shelley is excellent at communicating, often answering my messages either late at night or early in the morning. If there is a problem they don’t have the answer to they will seek help information to try and support me and other parents.

They have a Watsapp parent group to enable us as parents to communicate and support each other alongside any additional support Shelley and her family give.

They never close without good reason ans during the pandemic stayed open throughout, often working extremely long hours just to support the nhs and key-workers. They didn’t even take all their holiday and even cancelled one to support us as parents returning to work after the first lockdown when they truly needed a break. Nothing seems to much and they go above and beyond to support myself and other families at the setting.

They have helped me in more ways that you can imagine, when I was going through a hard time Shelley arranged with her accountant for me to spread my payment so that me and my son would not go without when really she could have just took my money and left me with nothing. She allowed me to get back on my feet after my partner walked out and left me. This services is about anything but money! Never ever have I once felt this service is only about the money and trying to get money for closures. The holiday they take are balanced and fair and they never just close for the sake of it.

Shelley is definitely a worrier as it’s as if she cannot put herself before the families she works for. They mean that much to her and her family and they treat us as a part of their extended family. When my cooker broke and I didn’t know how on earth I was going to replace it to my surprise Shelley and her family sent a brand new one to my house out of the blue. I still cannot thank them enough because I wasn’t entitled to help from anywhere due to the hours I work.

I know that during the pandemic they got all families together to support a family who tragically lost their dad due to Covid.

This is not your average childminding service, this is a childcare service that cares, loves and supports any family that joins them to the best of their ability. The children there are educated to an excellent standard. My child will be moving onto school in September after I didn’t send him due to seeing how much he had developed with Shelley and family that I decided to leave him until his reception year and I wasn’t the only parent that did this.

My child can speak two languages fluently and the things Shelley and her family have taught him are unreal. He can tell me shapes and how many sides, read, write his name, knows the months of the year, days of the week and so much more.

They take the children out and about, bake with them, do amazing arts and crafts, they regularly work on new topics. My friend saw my son out with the childminder and she rang me in the evening to to say she’d seen him but didn’t approach him whilst he was with Shelley and family. She was shocked that the staff don’t just sit down and have a chat when they are out but they actually play with the children to the point that children that aren’t part of the their group apparently seemed to want to join in.

If your depending on a service that is home from home and you want your child to feel like they are apart of a family then this is the childcare for you! I couldn’t recommend it enough. Your child will be well looked after and will probably end up like mine that often doesn’t want to leave in the evening.

When my son arrives there and he waves me good bye and is always happy to see the staff and his friends. He especially likes when it’s children’s birthdays as they always throw a tea party and my son has received some lovely gifts.

This is an outstanding service, the setting is always clean, tidy and well presented, the outdoor garden space is very large and my son loves nothing more to be in the garden with the family no matter what the weather they believe in old school fresh air and take things back to basics, you won’t see a child sat on a computer to keep them quiet here.

If you are depending on a service this is the one to choose as they are rarely late and will support you in the best way possible. They are in no way a difficult service to use but the complete opposite. If your looking for childcare I’d advise you to check this childminding service out for yourself as you won’t be disappointed!

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication