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JaneH
Childminder
Abingdon

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Message

4 stars

Caring environment but poor communication

Reviewed

Jane has a wonderful way with children, and my little one always looked forward to spending days with her, enjoying time with friends in a safe and caring environment. It's clear she's committed to the children's well-being.
However, I believe there could be some improvement in how communication is handled between Jane and the parents.
For instance, Jane never shared with us her policies but expected us to comply. This would not had been too bad but unfortunately, even slight misalignments resulted in escalation.
Additionally, some reduction to our agreed hours were made one-sidedly, which was unexpected and created some logistical challenges on our end. Neither it was well communicated.
There were times when specific needs or requests, such as adjusting the timing for potty training to better suit my child’s readiness, seemed to be challenging to negotiate. These discussions did not always go as smoothly as hoped and unfortunately led to our parting ways on Jane’s request.
In summary, your child most probably will be happy at Jane’s if you are happy with “my business my rules” attitude and you are certain that no flexibility would be required.

  • 4 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 2 stars Communication