My child has attended bright swans for a year now. when I first put my child in this nursery I was very happy with the care my child was getting. However towards the end of 2018 I started to get a sense that the management team had lost the passion I once felt from them. Around November 2018 the management team had been completely replaced. I had a chat with the owner and new manager at the time and expressed my concerns. I was reassured the new manager would provide a home away from home kind of setting. My husband and I decided to give them a chance. I am extremely pleased to say the new manager has turned the place around in just 6 months. The nursery was recently rated ';good' in April 2019 by ofsted and my child is happier then ever. The most recent report form ofsted make for some exciting reading! Well done and thank you for all of your hard work! I strongly recommend this nursery!

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• Communication