Jackie came to work for us following the birth of our third child. She was amazing from the start. Very professional, thoughtful, reliable, punctual and flexible. Jackie's approach is warm, supportive and non-judgemental. She is very knowledgeable and well versed in getting the baby into a good routine, whilst developing a lovely relationship with our baby. She was also more than happy to muck in with general household chores and to help with the older two children when needed. Jackie's presence, experience and support no doubt made what can be a difficult and exhausting stage with a newborn an easier and enjoyable experience.