As a single parent who needs to travel abroad, finding childcare for my young teens was a serious source of stress and difficulty. Finding Heather was like a miracle. Not only did she provide total reassurance that my kids would be safe, she was fantastic with them, entertaining one while ensuring the other had the pre-agreed level of freedom and independence just as if I were there. At her suggestion we met a couple of times so the kids could get to know her and her focus was very much on how they might feel about things. I can't recommend her highly enough.

• Overall
• Communication