Heather is a fantastic lady with a heart of gold. She has been looking after my 3 daughters for sometime now. She managed to drop them and collect them from school, take them to after school activities while entertaining my little one all at once. She is friendly, kind, gentle, funny and very understanding of the girls different personalities and needs. They love her so much and I feel safe that they are in good hands and very well taken care of. A very happy parent