Amanda and James are fantastic. Amanda gives 100% to looking after the kids. I don't know how she manages to do it but she quickly learns the personalities, mannerisms, likes and dislikes of each child she looks after. She keeps detailed information recorded; including on nappies, food and water consumed, habits and takes fantastic pictures and records the day for each child so the parents can see. She has bundles of energy and works hard even after the kids have gone home by writing up information and planning the days out, parks, walks along the beach, learning as they go.

James ( Amanda's husband and registered co-carer) is friendly and flexible, he has a very practical approach and makes the kids the obvious focus. Whilst Amanda is the primary caregiver, my son always goes to James for cuddles and he asks for 'ames' often. James always makes time for play and knows the individual personalities very well. He takes a back-seat when it comes to liaising with us demanding parents (which Amanda does expertly :-)) but he has a strong bond with the kids.

Amanda and James strike the right balance by keeping the parent informed and building 1-2-1 bonds. Confidentially is important to Amanda and James.   They are both extremely experienced, professional, caring, open and honest caregivers whom I feel extremely lucky to have looking after my 18mth old son and 5 year old ( during school holidays).

Amanda obviously knows her stuff and will listen to any concerns or observations and try to assist whether it be for potty training, strengthening motor skills, fussy eating or any issues that arise. They are extremely flexible and has been a lifesaver on more than one occasion by allowing a different time for drop off or pick up than agreed at short notice ( not sure this is a big deal...ask a primary school if you can pick you child up 30 mins after the bell goes).

Whilst working full time means I don't offer as much feedback on this excellent service as I should, I am happy to offer more information one-to-one should you have any questions please feel free to message me. I did do extensive research on Childminders before meeting with Amanda. Her Ofsted report was a well-deserved Outstanding and I am sure this will be repeated.

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• Communication