Alannis left us without childcare options two weeks before we were due to have her take over as our nanny. We had agreed the rate which she has advertised on her profile here (£11/hr gross) plus additional paid leave (beyond statutory) and expenses, and gone through all of the formalities which were given and agreed in writing on the 20th of January. However, when we presented her with the (template standard) contract, rather than phone us to discuss any concerns, she sent us a dismissive email which gave no room for any recourse. If she didn’t want the job she should have been open and honest and just said so, instead of stringing us along for months.

• Overall
• Communication