Helena is a lovely person, my son really likes her. I like to hear them chatting. She is very good because she communicates a lot with my son who is 3 and listens to him. She works with his willingness and and consults his willingness which is very crucial in development of child's self determinism. When you hear them talk, it is like friends are talking. My son is only 3 and they get along very well and my son is exited to play with her. Helena is also helpful in food preparation and always leaves the place nice and clean and gives me an update after looking after David. I can trust her and she is always on time. She is genuine and speaks her mind and she is honest which I appreciate and she genuinely likes spending like with kids so I think she is very fit for this job. Highly recommended.