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Helena
Nanny
London Borough Of Lewisham

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Message

1 stars

unreliable as first impression

Reviewed

I have never met Helena , I hoped so but she did not show up in our first meeting. Despite the confirmation message that was sent the day before And was marked as “ read” she failed to inform us that she wont be coming. I tried to keep the lines of communication open by contacting her and leaving a message but there has been no response. We waited and wasted our sunday afternoon as my husband and I rarely get a chance to be free on weekends since he shift works. I would say unreliable as first impression.

  • 1 stars Overall
  • 1 stars Setting
  • 1 stars Cleanliness
  • 1 stars Food
  • 1 stars Communication

Response from Helena
Responded

Hi Tala,
My apologies for inconvenience caused. I have send you a message letting you know I’ve unfortunately had a family emergency.
I would appreciate if you could get in touch so we might finally be able to have a chat and hopefully arrange to meet up.
Kind Regards
Helena