First time mum here, and saying that I was terrified about leaving my boy (11 months) to someone else's care after practically leaving completely isolated due to covid, it's an understatement! When I met Jo for the first time, I was already feeling better! Not only the setting is amazing but she gave us immediately a sense of great professionalism while still being friendly and approachable. Our work situation it's not the easiest regarding planning and she showed from the beginning to be flexible and understanding and really wanted to do everything in her power to help us. She kept in contact to update us with procedures and improvements till we finally decided to start with settling.
Barely 5 minutes after we left for the first session, we already received a picture of our LO smiling and enjoying the new environment. Even if the baby was absolutely chilled and having fun all time, she still kept us informed of how the day was going and sent us some pictures in the mean time to keep our mind at ease.
There's always some new activities planned, giving the chance to discover and learn while having fun.
They're very inclusive of other cultural backgrounds and for us that's absolutely brilliant.
Our boy loves animals (he's always surrounded by them at home) so he (and us too) was amazed by the presence of the furry friends.
Baby enjoyed every minute of his day and we couldn't be happier!

• Overall
• Setting
• Cleanliness
• Food
• Communication