Lisa looked after my first daughter from the age of one until she was four and she now looks after my (nearly) two year old. Both of my girls love going to Lisa's and I know that they will be well looked after and safe. Even though Lisa doesn't look after my eldest anymore, she still loves going to pick up her sister and see Lisa's and her family again. She is great friends with Lisa's daughter and often goes round to play in the holidays.

Lisa is very experienced and has understood both of my children's emotions really well. My eldest, was very clingy and had a bad nursery experience before going to Lisa. Lisa was kind and gave her lots of attention when she needed it.

Lisa makes sure that the children she is looking after get to go out to playgroups or the park and she cooks home cooked and healthy meals for them during the day. She has lots of toys (and a few pets!) that my daughter loves!

I especially like that I get lots of photos throughout the day so I can see what kind of a day my daughter is having and that she is happy. (She often used to send a photo to show me that my youngest had settled and was happy if she had had a tearful drop off, so she knows how us mums feel!)

I've known Lisa now for five years and we would definitely recommend her as a childminder!

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• Communication