We spent some time considering childcare for our son for when he started school, wanting him to be in an environment where he was relaxed and happy, and finally found Kerry in August 2015 just before he started in reception. She was one of the only people who suited our requirements, was flexible and friendly and was local to where we lived. In order to ensure that he felt comfortable, she arranged several taster days, which were beneficial and supported him in his transition from nursery to childminder. In the past two years, our son has formed a close bond with her and the other children in her care. He has been welcomed into her family home not only by Kerry but also her family. She has always gone above and beyond the duty of care, looking after our son as she probably would her own. He is incredibly well cared for and safe, loves the environment, toys and garden and often does not want to come at the end of a day. In the past two years, we could not have asked for anything more from a childminder.

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• Communication