Not to be trusted
To say I am livid is an understatement. I contacted Amy last night (29/04/19) and we agreed to meet up today for a discussion. After I sent her my address she told me Kilmarnock is a rough area and she would be comfortable if we met in public. I said when she gets to my street to let me know and I’ll come out. Due to my son’s routine it wasn’t part of my plan to leave the house. I said we could discuss outside my house. She agreed to this and we were set to meet at 11am. At 11:05 today, I text to see if she was still going to show up this morning but no response. I tried phoning but she had blocked my number. Time agreed but she was no show, blocked me for whatever reason. I do not know why she decided not to show up. But as a mother, finding someone who is reliable and can be trusted is paramount to me and for peace for mind.
If you are a parent looking for childcare then you understand how desperate it could get. I moved from England and have zero family or friends who can look after my child at short notice or any time.
I’m self employed and trying to get back to work but for whatever reason she may have jumped to the conclusion about my living situation and messed up my day and has made me extremely mad and sad but what can I do. Carry on being a mother and soldier on.
I just wanted to leave this review for Amy in case any other parent out there was thinking of using her service.
Response from AmyHNC
Responded
Hello,
I’m sorry you feel this way. I acknowledged your message with the intent to come and deliver my services. I understand you couldn’t get a hold of me and I apologise on behalf of me and my grandmother. My phone was off and out of reach at the time. It had only came to my knowledge that she was in hospital with seizures that she gets occasionally, and due to that sad time I was caught up in the kiosk that day came with. And completely forgot about mentioning my inability to come and meet with you and your baby to discuss plans for him.
I sincerely apologise for my lack of attention and I hope you have found someone with great services for you! We live and we learn and this is something I can learn from. I understand the difficulty that comes with daycare for babies and how hard it is to find that, it can get expensive.
I can definitely understand your rating and your anger because of this and again I’m sorry because of this and I hope you have found someone to care for your baby
Thanks,
Amy