I never normally write complaints but I think it’s important to hire the correct person when they look after your children, so I regretfully write a negative review.

I hired this nanny for 9 months and deeply regretted my decision. She was difficult from the start and very soon into her commitment took a long holiday without asking. She booked it with no regard for me or the baby and just told me it would be happening when he was only a few months old. This was the start of a long line of disrespect.

She was endlessly off sick, rude, wouldn’t take feedback as she was so defensive, unprofessional, late almost daily. When I regularly took my son out for 3 hours, I’d come home and almost nothing was done. My cleaner told me she would just sit in the living room. Now, of course, everyone needs and deserves breaks but this was extreme. Money also went missing from my bedroom which was the exact amount I said I wouldn't be able to pay her because it exceeded her sick pay allowance. I don’t have proof she took it but it’s very suspicious.

In the end, because I said I couldn’t pay her for yet another week off because her husbands grandma had died (I did offer het the day for the funeral and another day) she resigned by sending aggressive and insulting texts. She didn’t say goodbye to me or my son whom she’d know since he was one month old.

I am very hurt by everything that happened and hope by writing this I save another parent for a similar experience.