Never responded
Met Thushani and discuss set up of planned childcare. She said she will send an invoice so I have an idea of the fees however she never did. I messaged her but still no response. It’s a shame bc my son seems to like her place.
Response from Little Explorers
Responded
Thank you very much Pia for your review on Friday the 10th February. We replied immediately via Whatsapp to you to try and resolve the matter. Our understanding was that the fees were sent to you on the 10th December and we also did not receive any communication from you either as indicated in your response. It seems that communications from us to you and you to us were not received after the 10th December. Any issues would definitely have been sorted much earlier but unfortunately, it took you two months to let us know from the 10th December and we clearly understand that you might have been very busy to correspond with us earlier. I am glad that your son enjoyed his time here when you came to visit us on the 9th December and it is a shame that we were unable to meet the times that you required.
May we take this opportunity of wishing you and your son all the best.
Thushani on behalf of Little Explorers.
