We hired Gaby as nanny for our 18 month old son and had agreed a start date. She did not show up for work, ignored all of our calls/texts/emails and then blocked my profile on this website (but fortunately I can still leave a review). I have informed this website and her referees (as she provided me with a good reference prior to this). This has cost us several hundred pounds (fees from setting up the nanny payroll service and emergency childcare cover), alongside much upset and stress. Totally unacceptable and unprofessional behaviour by a “childcare provider”.

• Overall
• Communication