We had been on the lookout for someone we could trust to look after my 2.5 year old son so that myself and my husband could spend some time on our own together. It was always going to be a big deal for me leaving him with anyone and also for our son who isn't often without either me or his dad. We met Luke beforehand to see if our parenting style matched his childcare style and straight away we were put at ease. He gelled with our son straight away and he was really looking forward to seeing Luke for his first babysitting session. Our son was really relaxed in his presence and loved how he played so actively with him. Luke sent us updates during the evening which really helped me to relax. We have already booked Luke again and I'm sure he will continue to be a part of our family for however long he babysits for.

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• Communication