Henna has been looking after our son for about 18 months on an ad hoc basis. He has complex needs, is autistic and has ADHD. Whatever kind of day he has had or mood she finds him in, Henna is able to find a way to engage with him. She is very calm and gentle in her manner but is also able to set clear boundaries and stick to household rules. Henna is always interested to learn about our son’s interests and what motivates him. Together they enjoy a variery of activities as well as quiet time. I have found Henna to be very reliable and she is honest and open. Henna can think for herself and does not panic if things do not go to plan. At the same time, she readily asks for help or advice when she knows she needs it. Henna is easy to have in the home and has been an absolute asset to our family life. I cannot recommend her highly enough.

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• Communication