Jackie came to help my spouse and I when our baby was sleeping during the day and awake all night and then seemed to stop sleeping at all. We were struggling after having a relatively easy time before the 6 week fussiness kicked in… and they were about to start to go back to work! I reached out to Jackie looking for someone who could help us get on a schedule and more generally teach us how to look after a baby with more confidence. We’d had no previous experience taking care of babies and at that point felt like we were up a creek without a paddle.

From the first meeting, Jackie identified issues and had straightforward solutions. The problems we had immediately improved and a massive weight lifted from our shoulders. We had a routine, a healthier, happier baby, we had time to cook and clean again, and more importantly our sleep improved dramatically.

Jackie catered her services to our needs and our desire to learn. She stayed overnight with us a few times over a two week period. When she wasn’t there we had constant contact on a group chat to make sure we were keeping up the routine and help troubleshoot any hiccups. Having Jackie stay over felt like the ultimate luxury. She was able to observe the baby overnight and make adjustments so we knew how to make them more comfortable to optimise their sleep.

Not only is Jackie very good at what she does she’s also a delight to be around. Night feeds were comfortable and calming. She’s clearly very passionate about her work. Our baby went from staying up all night to routinely sleeping for 10 hours at night within a few days. We have been able to maintain a very good amount of sleep since, and we understand a lot more about babies in general. Jackie continues to check in on us and has been able to provide us with advice on what to expect from baby’s first vaccines and the dreaded four month sleep regression.

I would recommend her services to anyone and my only regret is not reaching out to her sooner!

• Overall
• Communication