Loretta was suggested to me by a family member; I was aware of how popular she is, so I was doubtful she would be available to help me. As it turned out, she was... and my son had "an adventure" every day with Loretta and the other children she looked after.

My son had been going through a very difficult time at school, so whilst waiting to start at another school, Loretta kindly met with us and agreed to look after my son for the temporary time. Loretta turned out to be what we both needed - for me, peace of mind, for my son, someone who took him to interesting places. It is no exaggeration that my son lived his best life during that time!

I can honestly say, I don't know how she does it - I have a hard time with my one child - nonetheless, definitely more than helped; Loretta helped bring my son's confidence back; she might argue he wasn't short of confidence, but I really saw the difference she made to him and us overall.

Genuinely, Loretta is down-to-earth and allows the children to be children; she also took great pics of their days out!

• Overall
• Setting
• Cleanliness
• Food
• Communication