It was lovely to meet Lyba, I had spent time getting to know her and choose her as my child’s nanny and thought she would have done a wonderful job.

With me going back to work this was a stressful time as it is to try organise the best childcare for my daughter. Lyba should have communicated with me if she wasn’t happy or wasn’t interested in continuing instead of saying she will turn up for her job and then not turn up at all. Very unprofessional and has put me in a really tough spot with work with no childcare.

• Overall
• Setting
• Cleanliness
• Food
• Communication