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liza
Childminder
Oldbury

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Message

1 stars

Child Care experience

Reviewed

Was nice at first then become very rude to my self about money not being accurate with the times I was leaving and picking up my child started to shout at me over the phone about child care money this women just wants money not love and care to look after other people’s kids.

  • 1 stars Overall
  • 1 stars Setting
  • 2 stars Cleanliness
  • 1 stars Food
  • 1 stars Communication

Response from liza
Responded


I am working as a childminder for more than 10 years but didn't have any negative reviews. I give excellent service to everyone I look after. Even the children misses me after they left and they come frequently to visit me with their parents. I didn't reply earlier because I was waiting for my payment which I haven't received yet and you also took my EY number. first I clearly told you about my charge. You said you can't provide any food so I charged £5 an hour including foods. You said you are new in your area (Wednesbury) so me and my husband spend an hour to show the area and I did not charge you,also one day you did not collect your child on time and I have looked after her for an extra hour but I did not charge. You took so many advantage from me. Ask your daughter how much I have cared for her. She loves to stay  in my settings. I always think about a child's safety, and care.I have only charged for the hour I have looked after your child. I will be very appreciated if you pay my charges. Otherwise I have no option to alert other childminders about you.Thank you .