Firstly she is totally reliable and has not missed a day in that time. We started as a nanny share with the children (including hers) being based at our house and more recently they have been based at hers. Our house was well looked after and left tidy and clean at the end of every day.
Secondly her care of our son has been outstanding and she has been an amazing support to us as parents without any relatives nearby to assist. Under her care our son has transformed from shy (almost introverted) and clingy, and food-phobic; to a confident and outgoing kid who (well, when he's with her anyway) will eat even healthy stuff - she's provided video evidence as we couldn't believe it! I do think her kids have also provided a really good example as well.
Communication has been great and she has always gone out of her way to let us know what he's been up to. She's always taken the kids on lots of fun activities and outings such as crazy golf, fruit and vegetable picking, animal petting etc, so I never felt guilty about being at work.
We are gutted to see her go... and if there was any way we could persuade her to commute back to south London we'd be delighted!
Id be happy to supply further information.

• Overall
• Setting
• Cleanliness
• Food
• Communication