I have been taking my little boy to Jackie for around 6months now and we love her!! AJ gets excited to go and I feel at ease leaving him in her care. I know he is well looked after and I regularly ask her advice on any health or behavioural concerns, being a first time mam I trust her knowledge and experience and it has become invaluable. She goes the extra mile for the children in her care.... there's many a time I've forgotten some food or essentials and she's stepped in for me, and I love hearing and seeing what he's been up to while I'm at work. She is very thorough in her job, her home is clean and tidy, and her 2 pet pooches are lovely and friendly with both us parents and our children (and I'm scared of dogs!). I'm dreading the time coming when we have to leave her as we've both become attached to her personality and mothering nature. I'm so happy I was recommended to her, I can't thank her enough for being AJ's stand-in mammy while I can't be with him.

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• Cleanliness
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• Communication