Nancy looked after our now 2 year old and 5 year old for a year when they were both 1 and 4 respectively. As we both worked in London the children were with Nancy for around 11 hours a day and she provided us the flexibility we required when trains were late etc and nothing was ever too much trouble for her. I never needed to worry with Nancy and she looked after the children as if they were her own. Nancy always did amazing activities/outings with my children and they developed so much whilst in her setting. Nancy was so thoughtful on occasions such as Christmas and Valentines as she always ensured that the children gave us cards/presents which was such a lovely touch. Nancy is a very honest, hardworking, reliable and trustworthy individual and she has a great setting with so many different things to do. We parted ways as Nancy moved home but if this didn't happen the children would have still been with her. We may still call upon Nancy to help out in times of need but for now the children and us miss her loads. We do still keep in touch and wish her all the best in her successful career as a childminder.

• Overall
• Setting
• Cleanliness
• Food
• Communication