Our son has been looked after by Shelley since 2017 when our son was 3 years old. It is a school holiday contract.
We have found her to be an excellent childminder in all ways. We feel that our son is well looked after and we have never had any need for concern. We are extremely happy with her approach to child care.
Our son loves going to Shelley so much that he is often asking if he can stay with her forever. We find that Shelley organises a wide range of activities for the kids which are both physically and mentally stimulating, which are fun and have an educational element to it. Some of the activities have included trips to the great outdoors, beautiful walks, cinema, cooking, local parks, crafts, indoor play and many others.
During lock down, Shelley kept in touch with us providing sunflower seeds that my son enjoyed planting and watching them grow. She sent video of her reading a bedtime story to the children and colouring activities. All of these helped my son at home as well as to know that Shelley continued to care even when he was not able to go to her.
In our opinion, Shelley encourages good behaviour in children, teaching them to be kind to others. She shows great care in what food she gives to the children, it has to be health and nutritious and is home made by herself and with the children helping. We have noted how Shelley ensures good hygiene encouraging children to wash their hands before food and after using the toilet. She has demonstrated her commitment to keep the children safe from Covid-19 by practising the correct precautions. Often, Shelley will send us pictures of what the children have been up to and/or samples of the activities they have been involved in. We have found that with Shelley's guidance and supervision our son interacts well and has made friends with the other children Shelley cares for, creating a positive and happy environment. Her communication is open and transparent. Shelley will take her time to explain and make sure we parents are happy too.
We are very happy with the level of care our son receives and will not hesitate to recommend Shelley as a great, reliable and committed childminder. We would say she is one of the best.

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• Communication