Our first meeting with Annette was face-to-face, and we could see immediately her passion for caring for children. She put us at ease and addressed our questions, and importantly, our little boy really took to her. She then met with us at our home to get to know our son in his own environment. The settling-in process went very smoothly: our baby very quickly became comfortable with Annette and Edward, and they kept us updated of his progress via WhatsApp – this was particularly reassuring, as this was the first time that he had been away from us for a prolonged period of time. We have been with Annette and Edward for almost 2 months, and our son seems to have settled in really well. He is eating well, experiencing a variety of fun activities, and is in great spirits when we collect him every day. Thank you for taking such great care of our precious boy! x

• Overall
• Setting
• Cleanliness
• Food
• Communication