Our daughter has been with Sama for more than 1.5 years, she started when she was only 7 month old. She absolutely loves it at Sama’s and the house has become her second home. She enjoys playing with other kids there as well as with Sama’s sons. Sama organises variety of games and activities (including fantastic handicraft) for kids, both inside and outside. They go to playgroups on a regular basis. We have had few occasions when she didn’t want to come home in evenings…
From my perspective, Sama has been very supportive and flexible. Our hours are from 7.30 until 18.30. Me and my partner we both work in the city and there have been occasions when we have been late - Sama has always accommodated this. She shares photos and videos so that we know what they are up to and it doesn’t feel that we spend long time away from our daughter. She also keeps a little diary for our daughter so that we know her sleeping, eating etc routine every day.
Regarding contract and financials - we have never had a problem. We knew that this service comes with deposit which is common practice everywhere. I discussed it with Sama first time we met, no confusion, no issues. We saw the contract template and then when it was filled out. Couldn’t have been quicker. Our main focus and time was spent on how to settle our daughter and explaining her likes and dislikes to help Sama taking over as smoothly as possible. And Sama really went an extra mile and did a great job with our daughter as she was in a clingy phase when she started.
Overall, our daughter has been very happy and this means us as parents have been very happy with Sama’s care.

• Overall
• Setting
• Cleanliness
• Food
• Communication