I decided to look for a new job after a year’s maternity leave. I searched long and hard for good child care options for my (now) 15 month old daughter. When we first met Isabella, I was impressed by her thorough and up-to-date knowledge of the safe guarding guidelines, as well as her eagerness to learn about my daughter and her likes and dislikes and our parenting style and preferences. Isabella wants to make sure she and the family she provides services for will be a good fit for each other. Her ground floor flat is very clean, with a large room for the children to play in, and enough toys and books to keep them entertained.

Due to us having a three week holiday just before I started work, we didn’t have a chance to do a settling in period where our daughter could get to know Isabella slowly before being with her full time. I was a little concerned about this, but Isabella was very reassuring and seemed to take everything in her stride. Our daughter, although upset when we left and picked her up initially, was soon comfortable enough to acknowledge our arrival for pickup with just a smile and then to happily carry on playing.

Isabella keeps us updated throughout the day with pictures and messages on WhatsApp, as well as keeping a detailed diary of the day’s events and menu. I am pleased with the quality and variety of food that she serves. I also enjoy seeing the artwork that my daughter creates, which Isabella carefully labels and keeps for us.

She takes our daughter out every day, whether to the park or in her garden for a jump on the trampoline, or to a play&stay class at one of the local Children’s Centres.

She has proven very flexible and understanding when either of us is running late to do pick up or drop off, and has even baby sat for us when we wanted to go out one evening to celebrate our anniversary!

I would happily recommend Isabella to any parent looking for a warm, caring childminder.

• Overall
• Setting
• Cleanliness
• Food
• Communication