Nikki's currently looking after my 5 months old son. The first time she had him I was extremely anxious about my little boy being looked after by someone else than me or his daddy, but Nikki turned it into a lovely, as stress-free as possible experience. Every day she's sending me pictures of what they're doing and sends me updates of how their day is going, so even though my son's with her I'm included in everything they do. Nikki works with me on maintaining our breastfeeding routine too, which is very important to me and even though it's a hassle for her to convince my son to take a bottle, she never complaines! If anything, she's being very inventive at encouraging him and making sure he's comfortable and happy.
Another thing I love is that she does lots of crafty-arty things with him, which leaves us with beautiful souvenirs.
She's very flexible and professional. We've never had any problems and have always been encouraged to let her know if we wanted her to do anything differently.
On top of that she's a wonderful person and I can honestly say that I trust her with my little baby boy.

• Overall
• Communication