Nikki has been amazing since the moment we met her and she got down on the floor to play with the kids. She initially looked after my 3yo daughter for 6 months before she officially started preschool in September and now looks after my 1yo son. Both of my kids absolutely adore Nikki as do we! She is calm, caring and firm but fun. She goes above and beyond to help where she can and I don’t know what we’d do without her! She’s a brilliant childminder and there’s no one I could trust more with my kids. She’s become a firm part of our funny family and we thing she’s amazing!

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• Communication