Quality Childcare's Reviews

Childminder

Below are the parent reviews for Quality Childcare. Back to Quality Childcare's profile

Average Rating: 5 stars (5 from 22 reviews)

Severine and Roche cared for our son from 14 months to 3 years old, and we couldn't be happier with our choice. This has been a wonderful experience. They are passionate about childcare, professional, reliable, kind to the children, and always dedicated to finding creative ways for the children to express themselves. At the end of each week, our son brought home all the artwork he had created, including paintings, drawings, sculptures, and more, providing us with plenty of cherished memories.
They also provide healthy and balanced meals and snacks. Communication is excellent, with detailed daily reports and photos shared via an app.
Another aspect we really liked was the setup. It's really well organised our son loved playing with the other children in the garden and the playroom. We highly recommend them !

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Cecilia Cecilia about Avatar for Quality Childcare Quality Childcare on 17/07/2024


Response by Avatar for Quality Childcare Quality Childcare on 06/08/2024:

Thank you, Cecilia and Chris, for choosing me as your childcare provider. It has been a joy to care for Raphael and be a part of his developmental journey.
Raphael is already missed by his friends and us. We wish him all the best as he continues on his journey and look forward to his visits. Xx

My son was in the care of Severine and Valentine from the age of 6 months to 4 years old. I was very happy with the care they provided and most importantly very comfortable from early on. The setting is more like a mini Nursery than a childminder based on the resources and the activities provided, so I didn’t feel like my son missed out on not attending nursery. They are both lovely, open minded people who work with you to ensure your child’s needs are met. My son loved them and still always fondly of them both. Thank you Severine and Valentine!

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Keisha G Keisha G about Avatar for Quality Childcare Quality Childcare on 14/07/2020


Response by Avatar for Quality Childcare Quality Childcare on 15/07/2020:

Thank you Keisha for this review!
It has been a pleasure to care for your son for the past three years and I am please to still be part of his daily care by collecting him from school.
Caring for him has broaden our childcare skills as we provided activities and resources to meet each stage of his Early Learning Goals.
Thank you for choosing and continuing to have us as your childcare provider.
See you both in September xx

We found this setting on this website and it felt good straight away. During our first meeting we realized that Severine looked after my husbands sister when she was younger at a nearby nursery. We knew straight away that this was the place where we wanted our daughter to go to.

It is a wonderful setting and both Severine and Valentine are amazing carers and brilliant amongst all the children. They have a very relaxing atmosphere in the house and garden and there is always lots to explore, lunches are home cooked and it feels very natural.
The number of children at the setting was just right. My daughter learnt lots of social skills, but still got lots of attention.
Our daughter learnt so much whilst being in their care and still talks at home about Severine and Valentine. The daily notes and pictures on the online app were great for us as parents to know what her day has been like.

Our daughter has been in their care for about 18 months and sadly had to leave because we moved home. We cannot recommend them enough!

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Joeske Joeske about Avatar for Quality Childcare Quality Childcare on 06/07/2020


Response by Avatar for Quality Childcare Quality Childcare on 09/07/2020:

Thank you Joeske for this review.
Your continued friendship over the past few months I cannot be more grateful for during a time which has been uncertain for us all.
Fiona's enthusiasm and determination to the activities we provided shall be dearly missed. As well as my cuddles and her talking about what she is doing!
It has been a pleasure and an achievement to care for another member of your family.
We wish you continued happiness and look forward to seeing you all soon xx

Severine and her mum Valentine are excellent. They have looked after my son for almost a year now (3 days a week) and he has enjoyed it from the get go. It is like a mini nursery, they do fun activities to help with development with lots of art and music making but also playing in the garden (a great space with lots to explore!). They have been excellent at keeping us updated on progress and sending daily notes and pictures/videos on how he is doing. It is a relaxed environment and the kids love playing together. I liked that it was mixed age group and not too many kids all at once especially since my son was starting quite young (from 5 months).

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for CatievB CatievB about Avatar for Quality Childcare Quality Childcare on 06/02/2020


Response by Avatar for Quality Childcare Quality Childcare on 17/02/2020:

Thank you Catie for this review.
We shall all miss Max’s bubbly character.
Please do keep in touch as we cant wait to meet the new baby xx

Severine and her mother run an excellent service, like a mini nursery. She updates info on the babydays app daily so I can see what he ate, how long he slept etc.

My son’s speech had been slightly delayed, partly being bilingual, and it has improved dramatically since being in their care.

He eats well with them, which was surprising, and comes back exhausted and happy.

Definitely recommend Quality Childcare

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Kate Kate about Avatar for Quality Childcare Quality Childcare on 21/05/2019


Response by Avatar for Quality Childcare Quality Childcare on 28/05/2019:

Many thanks Kate for leaving a review, especially while Jacob is still in our care. We are happy he has settled in well and that we are providing activities throughout his day that he enjoys. :)

My son Kairo attended this childcare and at first I was scared to leave him alone because he was attached to me but on his first day they greeted him with smiles and he was excited and was happy to go play with the other children . I enjoyed my son attending their childcare because I felt like they were taking good care of him and he settled in straight away so I felt comfortable. This is definitely a place I would recommend by far . Very understanding and helpful . Thank you so much Severine .. Paris

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Paris Paris about Avatar for Quality Childcare Quality Childcare on 31/10/2018


Response by Avatar for Quality Childcare Quality Childcare on 01/11/2018:

Thank you Paris for your review and choosing us to care for Kario. We all miss Kario very much!
We wish you all the best xx

Our daughter, Daphne, began with Severine and Valentine when she was almost one and they have seen her through to two years wonderfully. There is the perfect mix of loving care and discipline and the nursery size means that all the children are well attended to. Whenever I go there, there is always a happy crowd of enthusiastic playful children. There is also a large back garden to play in with the usual playground amenities. Also Paddington Recreation Ground is just around the corner for daily excursions. The nursery also has a proper, professional oniine contract and billing service and reports on Daphne's progress are posted online every day. We are moving Daphne on, with sadness, only to make sure that Daphne has a good grounding in Danish, which is her mother's first language. We will all miss the team there.

  • 5 stars Overall
  • 4 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for George George about Avatar for Quality Childcare Quality Childcare on 29/09/2018


Response by Avatar for Quality Childcare Quality Childcare on 01/10/2018:

Many thanks to you both George, for choosing to have your childcare place with us.
We shall miss Daphne very much and we wish her lots of success and enjoyment as she progresses with her Danish. :)

Our daughter was not even 5 months old when I went back to work so I did not want to send her to a busy nursery as I thought she was too young. Having a childminder was another option but I did not want our daughter to be too isolated either.

Then I found Severine and Valentine who offer this unique service which is a sort of a micro-nursery. It combines the personalised care which they can offer because of the small number of kids with the facilities of a nursery at a smaller scale thanks to the way they arranged the house with the ground floor being exclusively for kids, in addition to the garden at the back.

Our daughter is now 2,5 years old and we are leaving the country so sadly we have to say good bye to her friends and carers.

Severine and Valentine have been wonderful with her and a great support to me and her dad helping us weaning her as well as potty training her.

Most importantly they cared for her and taught her values and skills which any kids need in their development. For all these reasons, I will always be grateful for their support.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Parent Parent about Avatar for Quality Childcare Quality Childcare on 25/10/2017


Response by Avatar for Quality Childcare Quality Childcare on 26/01/2018:

It is with a sadden heart that we had to say goodbye to Mathilde.
We have immensely enjoyed caring for Mathilde over the past two years. We thank you both for the continued support you have given to us and the experience that we have gained by providing Mathilde the care, learning and developmental journey from the age of 4 months to two and a half years of age.
All her friends miss her too!
Thank you for staying in touch and supporting us with providing references to prospective parents.
We wish you all the best for the future xxx

My daughter stayed at Quality Childcare for 6.5 months. She started at 10 month-old.
I have been very pleased with the overall experience.
The free settling in period was professionally handled and very useful for both my daughter and myself.
The house is of a decent size with a big garden. There are toys everywhere and for different ages which is great for the child development. The garden features a trampoline, a Wendy house, a sand tray, a slide.... My daughter loved them all and had a lot of fun.
There is a nice mix of kids from different ages. I loved it because I have seen my daughter developing all her skills mingling with older children.

Severine keeps track of everything in a diary which is great to know what your child has done during the day.
They also provide food which I found very convenient being a working mum.
Finally Severine and her mum, Valentine, have been very flexible and have accommodated me on a few occasion.

The only reason we have to leave them is because we are moving house.
I know my daughter is going to miss them and all the kids because she's had a great time and was feeling like at home.
I will definitely recommend them.

  • 5 stars Overall
  • 5 stars Setting
  • 4 stars Cleanliness
  • 4 stars Food
  • 5 stars Communication

by Avatar for Anne Anne about Avatar for Quality Childcare Quality Childcare on 02/08/2016


Response by Avatar for Quality Childcare Quality Childcare on 09/09/2016:

Thank you Anne, best wishes to you all
Severine & Valentine

My daughter commenced at Quality Childcare at very short notice following a dreadful experience at a previous childminder. I believe she was around 10.5 months old. From the point of initial contact I was immediately put at ease by Severine's, friendly, reasonable and pragmatic approach. She was able to facilitate a settling in plan for my daughter which worked well for us both and her level of experience and insight settled my anxieties about the affect changing childcare provision so quickly may have on my daughters ability to settle.

My daughter became particularly attached to Severine’s Mum who she also works with, and used to follow her from room to room! Whilst my daughter did cry most mornings, I knew she was in good hands, by the friendly greeting and warm response she received when she became upset at our parting.

The level of detail in the communication was second to none and amazed me given that they are so busy looking after the children, and still managed to do so much with them. During my daughters time there she has been given food that we do not eat at home which has expanded her palate and their patience and perseverance, means that my daughter is now eating fruit and enjoying it!

The settling, is bright, vibrant, child centred, clean and safe.

Unfortunatly my daughter only attended Quality childcare for 2 months, as I have decided to relocate to be closer to family. That being said I have been so impressed with the amount of new things that my daughter has been given the opportunity to experience during this time. I have had hand pictures, valentine’s cards and my daughter was given a first birthday card made by all her friends. Those kind of things are a lovely touch and really mean so much to parents who feel guilty about having to work and having to place their child in childcare. If we had not been moving my daughter would have continued to attend for the foreseeable future. I genuinely felt at ease leaving her there, in the knowledge that I could drop her off and get on with my day at work without a worry, only looking forward to picking her up when it was time to go home.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Parent Parent about Avatar for Quality Childcare Quality Childcare on 15/03/2016


Response by Avatar for Quality Childcare Quality Childcare on 16/03/2016:

Tasha, your warm words in the review detailing the care we provided to your daughter is very rewarding to us, thank you very much and best wishes to you and your family xx

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