Mimi99's 1 Star Reviews
Nanny
4.5 out of 5
Showing only 1 star reviews
Below are the 1 star reviews for mimi99. Please note that reviews represent the subjective opinions of other Childcare.co.uk members and not of Childcare.co.uk. Parents must carry out their own checks and references on childcare providers to ensure that they are completely happy before enaging in the use of their services.
I regret to say, If I could leave 0 stars for Mimi, I would. My child was at her daycare for approx 10 months, all was fine until I found out that she had an assistant working for her without an acceptable DBS check.
I had requested to see the assistants documents which is my right due to my child being in their care, and the next day I was told that we were no longer welcome and that a refund for the rest of the month would be given. I was unhappy but accepted the refund.... which never came!
Mimi then stated that the refund wasn’t coming due to a months notice being needed for leaving, even though it was her decision that we were no longer welcome at her daycare- just because I had questioned the qualifications of the assistant she randomly brought in. Thank goodness I did because they were not enhanced DBS checked which is a legal requirement when working directly with children:
I have filed an official complaint with OFSTED but if youre looking for a reliable, professional childcare provider who will treat your child like their own- THIS ISNT IT.
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Communication
by
Mumlifex
on 28/07/2021
Response by
mimi99
on 28/07/2021:
This is very untrue ..
You had given consent for my assistant to step in ..
Changes had to be made quickly due to personal matters.. local authorities were notified and I have their full support in this matter ..
I only showed love for your child and have made some lovely memories with her and helped her develop in so many words ..
