Penny R's Reviews

Childminder

Below are the parent reviews for Penny R. Back to Penny R's profile

Average Rating: 4.67 stars (4.67 from 24 reviews)

My son Louis has been coming to Penny and Roger’s for 2 years, they are very professional and attentive. Penny also does the school run as well which is so helpful. Louis is always happy and enjoys the activities and Roger is great at keeping the children entertained with reading too. Penny also provides warm cooked meals and also specialises with kids with additional needs. Highly recommended

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Ruby Ruby about Avatar for Penny R Penny R on 16/01/2024


Response by Avatar for Penny R Penny R on 16/01/2024:

Thank you 😊

Amazing people with an excellent recent Ofsted report!!!. Penny and Roger have looked after both of my children from newborn and now attend school.. I cannot fault them in anyway.. always there in emergencies for pick ups from the school and emergency stays..
My son has grown into a little young man with the help and support from Penny and Roger..my son loves going there daily and has learnt so many fine motor skills and development skills..Wanted to say Thank you!!

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Shorty Shorty about Avatar for Penny R Penny R on 16/01/2024


Response by Avatar for Penny R Penny R on 16/01/2024:

Thank you 😊

I used Penny for 3 years with my son and daughter and at first the care was great. Up until recently they would cry when returning home and state they didn’t want to return because my son who has special needs was being mistreated. The names they were calling my partner to my children (their mother) were horrendous. My son was also told to call himself a liar. When questioned, they terminated our contract!

  • 1 stars Overall
  • 1 stars Setting
  • 1 stars Cleanliness
  • 3 stars Food
  • 1 stars Communication

by Avatar for Mark Mark about Avatar for Penny R Penny R on 05/12/2023


Response by Avatar for Penny R Penny R on 04/01/2024:

This is a fabricated Review as a result of Terminating contract when my assistant was verbally abused by partner. Reported ourselves to LADO no markers met on our part and Osted informed which resulted in an Unannonced Ofsted Inspection awaiting Report will publish once I have full report.

Very happy.
You are always very kind, happy relaxed and caring towards our son. We'd never had a Childminder before and was concerned, but you have made the process much easier. We are happy that our son has now settled more at drop off and pick up. The level of care provided is
fantastic and we are really pleased with the relationship you have formed with him.
You always kepping us well informed of the activities that he has undertaken each day. We feel that he is making great developmental progress. Our son clearly loves being with Penny, Roger and the other children.
We would highly recommend you to other parents ❤️ Thank you 🥰❤️🥰

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Gabriela Gabriela about Avatar for Penny R Penny R on 13/11/2023


Response by Avatar for Penny R Penny R on 14/11/2023:

Thank you 🥰

My son and daughter have been attending Penny’s for 3 years now. Both have additional needs and additional care requirements. I can’t recommend her enough. They help with homework, the children are fed so well and they have come on leaps and bounds. My worry of returning to work soon went when my son and daughter attended. They are in great hands! And further more, the kids adore them. Thank you so much x

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Claire Claire about Avatar for Penny R Penny R on 13/11/2023


Response by Avatar for Penny R Penny R on 13/11/2023:

Thank you :)

Wow wow wow!! I couldn’t have found two child focused childminders (the best) in the world!! My daughter was looked after cared for when I was working long distance since the age of 3 years old by Penny and Roger. They helped with her homework, self development, learning skills, and diversity. My daughter who is 8 now.I am very grateful for there support and care. My son who is now 3 years old attends everyday and is very eager going to Penny’s and Roger daily. My son has been attending since birth.. they have helped him grow into this young man with life skills, toilet training and much more that words cannot describe. I wouldn’t change them for the world. They always help me out with my daughter if I am stuck at work and pick her up from school. The best in Hounslow if you don’t believe me give them a try! Gotta be in it to win it. I am grateful I found Penny and Roger, thank you

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Shorty Shorty about Avatar for Penny R Penny R on 13/11/2023


Response by Avatar for Penny R Penny R on 13/11/2023:

Thank you 😊

Penny & Roger have been looking after my son for a number of years.
They are loving and caring and provide a great environment for our son. We have recently moved out of London and we still use Penny to look after our son occasionally.
My son has special needs and I find it hard to leave him with people, however I’d wholeheartedly recommend Penny.
I get pictures and updates regularly which is great too.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Sim81 Sim81 about Avatar for Penny R Penny R on 04/09/2021


Response by Avatar for Penny R Penny R on 11/09/2021:

Thank you x

My daughter was offered School nursery place at 3 different school, so I started looking for for childminder who can do school run.

I found Penny, I went to see her and explained my requirement. She verbally agreed, straight from her house I went school to submit acceptance form.

I came home and messaged her school tentative start date and keep place for my daughter. In few days I received letter from school with the start date, I informed her again and this time I told her that I would like to send my daughter from 16th August, she agreed with the date.

I even asked her if she is planning to take any holidays in August so I can book mine as per her. She gave me holidays dates.

After few days I messaged her to ask when I come to discuss further about the timing as my daughter was started 2.5 weeks before school but she didn’t message. After few days I called her but she didn’t answer or no call back.

Again after few days I messaged her, she replied she can’t offer place to my daughter as I didn’t confirm if I want to send my daughter or not. I sent her message screenshot, where I informed her school start date and I agreed to send my daughter to her place and asked her when I can come to discuss further details but it was her who didn’t reply. To this she just messaged good luck with your searches.

I prepared my daughter for the school now she is so disappointed that she can’t go to school as all her friends from current daycare going to school and she is not going to see her.

Penny has let my daughter down and put me in messy situation. Unfortunately until today I still didn’t find anyone for school run. Please be careful.

  • 1 stars Overall
  • 1 stars Communication

by Avatar for Sara Sara about Avatar for Penny R Penny R on 22/08/2021


Response by Avatar for Penny R Penny R on 22/08/2021:

I'm sorry you feel like this. Clearly I'm not the childminder for you as seeing as I've never looked after your child your 1 star rating is a little disappointing

My 2 & 3 year old have both been going to Penny’s full time for the past 3 months since I decided to return to work. Already, the difference in my children have not gone unnoticed! There behaviour and skills they are learning everyday is great. I am constantly updated with photos and messages throughout the day. They are fed so well and they truly adore her and her family.
The reassurance I have received has truly been amazing, I have full trust and confidence in her. So pleased we found her!!! X

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Claire Claire about Avatar for Penny R Penny R on 12/08/2021


Response by Avatar for Penny R Penny R on 12/08/2021:

Thank you 🥰

Penny has been looking after my son for the last four years.
She is extremely caring and goes the extra mile to ensure that my son is happy.
Initially my son was going to her for two to three days a week and now he is at school she has him after school. Penny provides my son with a lovely tea each evening which is healthy and nutritious.
Each day I am provided with feedback , letting me know how he has been.
This is invaluable as my son has autism and can’t always express himself .
There is a very large garden which is great for the children too.
I would recommend Penny to all parents as she is absolutely fantastic.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Sim81 Sim81 about Avatar for Penny R Penny R on 31/07/2020


Response by Avatar for Penny R Penny R on 31/07/2020:

Thank you 🥰

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