Sheena Chan's 1 Star Reviews
Private Tutor
4.9 out of 5
Parents say
This tutor is highly regarded by most reviewers, with numerous 5-star ratings praising their teaching abilities. Students have shown significant improvement in English skills, particularly for 11+ exams and GCSEs. The tutor is described as patient, engaging, and able to boost students' confidence. They provide structured lessons, detailed feedback, and personalized approaches. However, one negative review cited issues with scheduling and communication.
Summary generated by AI from the text of most recent member reviews
Showing only 1 star reviews
Below are the 1 star reviews for Sheena Chan. Please note that reviews represent the subjective opinions of other Childcare.co.uk members and not of Childcare.co.uk. Parents must carry out their own checks and references on childcare providers to ensure that they are completely happy before enaging in the use of their services.
I don’t recommend Sheena. We had very bad experiences with her. She agreed an online lesson and we paid. But she didn’t appear on the day and didn’t answer the call. We sat in front of the scene for half hours and tried calling her several times. We have to give up in the end. But she even didn’t think about apologise and didn’t pay any good attitude… She even didn’t call me back to say apologies.
For the following week, she didn’t let us know she planned to add another student for our 1:1 lesson until I chased for lesson details on the morning of the lesson day. She said we didn’t pay for long term. But we have paid 1:1 for the day already. She said she can refund the difference. But we asked 1:1 from the beginning. Then she said 1:2 is also good and because we didn’t pay for long term. I told her she needs to let parents know in advance!
She was playing tricks and more importantly, she didn’t pay any apologies to us for her missed lesson.
Overall-
Communication
by
LLS
on 23/05/2023
Response by
Sheena Chan
on 23/05/2023:
How awful that you are trolling me on every social media platform when we've never had a lesson.
I understand you're disappointed but I gave you an immediate refund & offered alternative times. Sometimes things change. With most people things can be worked out. Instead you try to vilify & defame.
I will continue to offer a very successful service as my reviews demonstrate . All my reviews are from parents that have had a course of lessons from me. sometimes up to two years. You are the 1st to review me having had no lessons.
